Shipping policy
Shipping ~ Bloom & Wonder Atelier
At Bloom & Wonder Atelier, every order is prepared care and intention, reflecting the high standards of the pieces themselves. Here's what to expect once your order is on its way.
Processing Time
Fine Jewelry (Lore, Awe Inspired, and other Fairytale Forged features): In-stock jewelry ships quickly, within 1–3 business days. Pieces ordered in custom sizes, gold, and/or gemstones of choice are crafted to order just for you, and ship in 2-3 weeks.
Framed Heirloom Art (Fairies, Fables, Flora Collections): Each piece of art is crafted to order. Production is very efficient and smooth ~ please allow 5–7 business days. All orders ship from Texas, USA. You'll receive tracking confirmation when it's officially on its way to you!
Business days are Monday–Friday, (excluding US federal holidays.)
Shipping Within the United States
All framed art ships from our partner in Texas ~ via UPS, FedEx, or USPS. Orders over $100 ship for free.
Simply add items to your cart, to see live pricing at checkout.
Shipping to Hawaii, Alaska, APOs, and FPOs is charged at US domestic rates.
International Shipping
I am so glad to share these pieces with customers around the world!
International orders ship via UPS, FedEx, or USPS and typically arrive within 2–4 weeks. Customs delays may occasionally extend this.
International shipping starts at $24.95 + 30% of your order subtotal — your exact rate to your address will appear at checkout. Simply add items to cart for live pricing.
*In rare cases, your destination country's customs authority may assess duties or import taxes upon delivery. This is uncommon for most orders and is outside our control — but if it does occur, those fees are the responsibility of the recipient.
USPS tracking may only be available until the package reaches its final US hub; UPS shipments provide ongoing tracking after leaving the US.
"Oh No! Guarantee" — Damaged or Lost Item Policy
While we don’t accept returns due to the custom-crafted nature of our offerings, in the rare case an order arrives damaged, please reach out within 7 days of delivery, so we can make it right. We'll promptly arrange a replacement or resolution!
To report a damaged or missing item, please Contact Here, and include:
- Order number
- Photos of the damaged item and/or packaging
Please reach out promptly after the estimated delivery window has passed, so I can speak with the carrier on your behalf.
✨ Have questions about shipping? Please reach out — I'm happy to help!
-Chelsea, Owner
Bloom & Wonder Atelier
